delivery & returns

delivery

At ravi.., we handle every step of your order with the same care and precision we put into crafting our garments.

delivery timeframes

Once your order is placed, please allow 1-3 business days for us to package and prepare your items. We provide shipping and delivery within Australia only. Delivery times vary based on your location, with an estimated timeframe of 3-7 business days for standard shipping. You will receive a tracking number once your order is dispatched, allowing you to follow its journey from our hands to yours.

sustainable shipping & packaging

We are proud to offer sustainable shipping options throughout Australia. In line with our commitment to sustainability, all of our packaging is eco-friendly. We use minimal, recyclable materials so you can enjoy your purchase knowing it aligns with your conscious lifestyle.

authority to leave (ATL)

For your convenience, all orders under $400, including same-day delivery, are set with Authority to Leave by default. If you prefer your parcel not be left unattended, please direct it to an Australia Post location or contact them for further assistance.

undeliverable parcels

If we are unable to deliver your package to the specified address, it will be automatically returned to our facility at P.O. Box 6212, Vermont South, VIC 3133.

returns

We want you to be completely satisfied with your ravi.. purchase. We gladly accept returns on all full-priced items within 30 days of receipt, provided the products are in new, unworn, and unwashed condition, with tags attached. Please review our returns policy before initiating your return.

return fees

All returns will incur a $10 returns fee. However, if you choose a credit note instead of a refund, the return will be free of charge.

exchanges

We happily offer size exchanges on all full-priced items within 30 days of receipt, provided the products are in new, unworn, and unwashed condition, with tags attached.

Simply lodge your return via our online returns portal, and follow the prompts to request an exchange. Please note that stock will not be held for exchanges, and all exchange orders will be shipped with standard shipping.